Managers
Description:
Benefits:
oFlexible scheduling to meet your needsoPaid on the job training providedoGrowth potential - we promote from withinoFree meals and employee discountsoMedical/Dental/Vision benefits and 401k with employer matchoEmployee referral program up to $100 cashSummaryA Restaurant Manager is generally responsible for providing strong, positive leadership to his/herteam to deliver great and friendly guest experiences, operational excellence and for helping to buildprofitable top line sales.
They are responsible for the overall operation of the restaurant according toDunkin' Donuts standards, franchisee standards and in compliance with all applicable laws.
Responsibilities IncludeTeam EnvironmentoHire, train and develop their employeesoCommunicate job expectations to their employeesoPlan, monitor, appraise and review their employees' job performanceoProvide coaching and feedback; disciplines when appropriateOperational ExcellenceoCreate and maintain a guest first culture in the restaurantoEnsure all shifts are appropriately staffed to achieve guest service goalsoMaintain safe, secure, and healthy environment by following and enforcing safety, food safety, andsanitation guidelines; comply with all applicable lawsoEnsure Brand standards and systems are executedoPrepare and complete action plans; implement production, productivity, quality and guest servicestandardsoComplete audits and implement plans to drive system improvementsProfitabilityoControl costs to help maximize profitabilityoExecute all in-restaurant marketing promotions in a timely manneroExecute new product roll-outs including team training, marketing and samplingoSet sales goals and track resultsRequirements:
Skills/QualificationsoFluent in EnglishoMath and financial managementoRestaurant, retail, or supervisory experienceoAt least 18 years of age (where applicable)oHigh School diploma, or equivalentCompetenciesGuest FocusoUnderstands and exceeds guest expectations, needs and requirementsoDevelops and maintains guest relationshipsoDisplays a sense of urgency with guestsoSeeks ways to improve guest satisfaction; asks questions, commits to follow-throughoResolves guest concerns by following Brand recommended guest recovery processPassion for ResultsoSets and maintains high standards for self and others, acts as a role modeloConsistently meets or exceeds goalsoContributes to the overall team performance; understands how his/her role relates to othersoSets, prioritizes and maintains focus on important activitiesoReads and interprets reports to establish goals and deliver resultsoSeeks ideas and best practices from other individuals, teams, and networks and applies thisknowledge to achieve resultsProblem Solving and Decision MakingoIdentifies and resolves issues and problemsoUses information at hand to make decisions and solve problems; includes others when necessaryoIdentifies root cause of a problem and implements a solution to prevent from recurringoEmpowers others to make decisions and resolve issuesInterpersonal Relationships & InfluenceoDevelops and maintains relationships with teamoOperates with integrity; demonstrates honesty, treats others with respect, keeps commitmentsoEncourages collaboration and teamworkoLeads others; negotiates and takes effective actionBuilding Effective TeamsoIdentifies and communicates team goalsoMonitors progress, measures results and holds others accountableoCreates strong morale and engagement within the teamoAccepts responsibilities for personal and team commitmentsoRecognizes and rewards employee's strengths, accomplishments and developmentoListens to others, seeks mutual understanding and welcomes sharing of information, ideas andresourcesAdditional Info:
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc.
or any of its affiliates.
Any application or information you submit will be provided solely to the franchisee.
If hired, the franchisee will be your only employer.
Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
2020 Coastal Franchising, LLC.
The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC.
Recommended Skills Auditing Decision Making Financial Management Food Safety Friendliness Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
Benefits:
oFlexible scheduling to meet your needsoPaid on the job training providedoGrowth potential - we promote from withinoFree meals and employee discountsoMedical/Dental/Vision benefits and 401k with employer matchoEmployee referral program up to $100 cashSummaryA Restaurant Manager is generally responsible for providing strong, positive leadership to his/herteam to deliver great and friendly guest experiences, operational excellence and for helping to buildprofitable top line sales.
They are responsible for the overall operation of the restaurant according toDunkin' Donuts standards, franchisee standards and in compliance with all applicable laws.
Responsibilities IncludeTeam EnvironmentoHire, train and develop their employeesoCommunicate job expectations to their employeesoPlan, monitor, appraise and review their employees' job performanceoProvide coaching and feedback; disciplines when appropriateOperational ExcellenceoCreate and maintain a guest first culture in the restaurantoEnsure all shifts are appropriately staffed to achieve guest service goalsoMaintain safe, secure, and healthy environment by following and enforcing safety, food safety, andsanitation guidelines; comply with all applicable lawsoEnsure Brand standards and systems are executedoPrepare and complete action plans; implement production, productivity, quality and guest servicestandardsoComplete audits and implement plans to drive system improvementsProfitabilityoControl costs to help maximize profitabilityoExecute all in-restaurant marketing promotions in a timely manneroExecute new product roll-outs including team training, marketing and samplingoSet sales goals and track resultsRequirements:
Skills/QualificationsoFluent in EnglishoMath and financial managementoRestaurant, retail, or supervisory experienceoAt least 18 years of age (where applicable)oHigh School diploma, or equivalentCompetenciesGuest FocusoUnderstands and exceeds guest expectations, needs and requirementsoDevelops and maintains guest relationshipsoDisplays a sense of urgency with guestsoSeeks ways to improve guest satisfaction; asks questions, commits to follow-throughoResolves guest concerns by following Brand recommended guest recovery processPassion for ResultsoSets and maintains high standards for self and others, acts as a role modeloConsistently meets or exceeds goalsoContributes to the overall team performance; understands how his/her role relates to othersoSets, prioritizes and maintains focus on important activitiesoReads and interprets reports to establish goals and deliver resultsoSeeks ideas and best practices from other individuals, teams, and networks and applies thisknowledge to achieve resultsProblem Solving and Decision MakingoIdentifies and resolves issues and problemsoUses information at hand to make decisions and solve problems; includes others when necessaryoIdentifies root cause of a problem and implements a solution to prevent from recurringoEmpowers others to make decisions and resolve issuesInterpersonal Relationships & InfluenceoDevelops and maintains relationships with teamoOperates with integrity; demonstrates honesty, treats others with respect, keeps commitmentsoEncourages collaboration and teamworkoLeads others; negotiates and takes effective actionBuilding Effective TeamsoIdentifies and communicates team goalsoMonitors progress, measures results and holds others accountableoCreates strong morale and engagement within the teamoAccepts responsibilities for personal and team commitmentsoRecognizes and rewards employee's strengths, accomplishments and developmentoListens to others, seeks mutual understanding and welcomes sharing of information, ideas andresourcesAdditional Info:
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc.
or any of its affiliates.
Any application or information you submit will be provided solely to the franchisee.
If hired, the franchisee will be your only employer.
Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
2020 Coastal Franchising, LLC.
The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC.
Recommended Skills Auditing Decision Making Financial Management Food Safety Friendliness Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
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